A Learning Experience Platform has been in the market for a few years now and organizations are exploring new opportunities to leverage the greatest impact. Our past blogs have explored in detail how LXP can improve organizational performance, drive engagement and be an ally for overall business growth. We have also addressed blogs on how
There has never been a greater focus on Learning & Development in the workplace than now, and has been so since last year. A report by LinkedIn Learning concludes that L&D’s seat at the C-suite table for 2021 is secure. Sixty-six percent of L&D pros globally agree that Learning and Development is focused on rebuilding
In our previous blog post, we looked at how you can deliver a memorable customer onboarding experience with Origin Fractal LXP. In this blog post, we will list five of the key challenges associated with customer onboarding training and attempt to offer solutions or remedial measures that you can adopt to offer a hassle-free and
As a customer success leader what are the key challenges that you face? Customer onboarding experience Low conversion rates from free to paid customers Paid customers not renewing their licence Increasing customer churn rates Declining average revenues per account/customer Did you answer “Yes” to anyone or all of the above challenges? Then we think you
Good salesmanship is less guesswork and more science. The right methods, knowledge, and skills yield better results consistently as opposed to guesswork. This would explain why sales personnel spend 17% of their time prospecting and researching leads. The more equipped you are to deal with a customer, the higher the likelihood of closing a deal.
Introduction Customers of today are more well-informed and resourceful than ever before. In the information age, customers have access to product knowledge at their fingertips and expect sales personnel to be well-versed in their products and services. Proving Account Executives with the right resources to hone their skills and excel at their function is imperative.
The need for Product Training Product Training can aid a variety of business goals. A Brandon Hall Group Extended Enterprise survey from 2017 indicates that 41% of businesses have maximized their client retention through product training. However, product knowledge is relevant for sales staff and the extended enterprise as well. Let us explore the benefits
Immersive learning has been steadily gaining ground and is one of the most favored approaches for interactive technical learning, where being ‘immersed’ in the learning event, mimicking real-time interactions, and experiencing real-time outcomes are integral to holistic, accurate, and reliable learning. What exactly is immersive learning? “Immersive learning is a technique that makes use of
Introduction: Understanding the need for an Immersive Learning Process through XR (eXtended Reality) The present-day world is powered with technology and filled with more distractions than ever! These distractions often lead to negative impacts on the process of learning. In the quest to minimize distractions and make the learning experience effective, Immersive Learning becomes necessary.
What is Onboarding? Onboarding is the process by which new employees acquire the knowledge, skills, and behaviors to become effective contributors to an organization. The Challenge of Employee Onboarding Onboarding new employees can be a significant challenge for both the Human Resource department and Managers. This is especially true as the onboarding process can set