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Flow of Work, Learner Engagement, and Learning Culture were the words we heard often in training forums and discussions. Since early 2020, these words have become more significant in the workplace. The reason you have been hearing more of these words lately is that they are used to describe an LXP and how it has contributed to the evolving changes.
A Learning Experience Platform is a learning platform adopted by organizations to infuse learning to their employees by putting the learners at the front and center. It is often touted as one of the modern approaches to delivering corporate training today, to make corporate learning an essential part of everyday life.
From enhanced content discovery and recommendations to custom learning paths, mobile-first platform experience, and valuable analytics, the capabilities and merits of deploying an LXP to deliver training are immense. Through this article, we will draw your attention to all things LXP and the reasons that make the platform a must-have for every organization today.
With the basic question of “What is LXP” addressed, you might be immediately drawn to similarities with a learning platform that we are already familiar with, the LMS or Learning Management System.
Yes, an LMS is a platform that delivers training just like the LXP. However, the similarities more or less end there. The reason the platform is coined as a Learning Experience Platform is because of the experience that it provides to a learner. An LMS manages learning while an LXP delivers experiences. Industry analyst Josh Bersin coined the term “Learning Experience Platform” and estimated the market opportunity at $300 million, and also projected an annual growth rate of over 50%. Did you know that an LXP is referred to as the ‘Netflix of the Training & Learning World”? Why? Answers to this and more fascinating insights will be revealed over the course of this article.
To go back to the three often used words, Flow of Work, Learner Engagement, and Learning Culture, these are some of the synonyms used to describe an LXP and not an LMS. These three factors are becoming increasingly crucial with each passing day, as businesses continue to evolve, and dynamic market conditions and severe competition defines every organization’s strategy and operation. We are truly living in an era of “survival of the fittest”. Employees, now more than ever, are constantly challenged to deliver results, adapt to such changes and perform quickly at the pace of business. These expectations are not taken lightly, and organizations are doing their very best to support employees constantly. One of the front-runners to support employees’ knowledge and skills, and elevate performances is to deliver consequential training.
With no time to pause to attend a traditional training course, training that encapsulates the immediate need quickly, and is application-based is the need of the hour. With the impact of technology in our lives, learners are seeking experiences – opportunities that kindle their interest, enthusiasm, and engagement, and this holds true for workplace training and learning too. This article explains how and why the LXP hits the bulls-eye in these aspects that are dear to the learner and to the organization.
Additionally, this video here captures the salient features of both learning platforms
Through the course of this article, we will draw your attention to the reasons that make a Learning Experience Platform superior in every way to deliver training and learning to your employee learners, how it benefits the organization, and how an LXP is an ideal choice for your customers too. Simply put, an LXP is a single unified platform built to drive results across avenues and audiences.
Let us start from the top and address why LXP?
The next section will give you insight into the key factors of the LXP that hit the jackpot.
This is no Eureka moment. It is as simple as the reason the platform is coined so and is the epitome of creating positive and viable learning experiences with your audience. The LXP is often spoken about as the “Netflix of Learning” by L&D gurus, and we couldn’t agree more! Have you paused to assess why and how Netflix has managed to revolutionize our entertainment experience? Possible answers could be: intuitive interface application provides easy access to great content, a single platform for globally generated content, neatly nested categories, indicates new releases and what’s trending, understands our profile and viewer preferences, and recommends content, device agnostic and dynamic access, and so on.
Enter, LXP – the “Learning Netflix”:
LXPs are agile, intuitive, current, and caters to your every training need to make learning an enjoyable experience. It is completely driven by the learner to create memorable learning experiences. An organization benefits immensely when learners develop a healthy attitude towards learning. They are able to constantly churn content and push towards completion, thereby constantly improving knowledge and skill levels of the workforce, to equip and prepare employees for the future. It becomes a learning organization and an organization that imbibes a culture of learning.
Similarly, deliver critical product updates and uses for your customers. Train your customers to uncover the true value of your product, to make it an integral part of their life. Train your customers to use your products better, and more often. Long-term success with your product will ensure brand loyalty and greater customer retention.
With the intuitive interface aspect, as extensively discussed above, a learner’s engagement is immediately spiked. To add to the innovation, an LXP sustains engagement too. Did you know that LXPs support multiformat content?
As discussed in the previous section too, while content discoverability is made easy and analytics provide insights, an LXP delivers outcomes that are crucial to every organization.
The above aspects are some of the key factors that define an LXP. It is beyond any doubt that an LXP delivers value to solve organizational challenges at every step. The outcomes are transparent and effectiveness is measurable. More importantly, an LXP satisfies the training needs of diverse audiences – from employees to customers.
We recommend the below articles as further reading to capture the world of opportunities:
While “What is an LXP” is an exhaustive topic, we would like to leave you with some quick FAQs:
Do you want to know more about the LXP? Do you want to explore Fractal LXP – a multiple award-winning LXP that drives results for businesses? Are you ready to transform your training?
Watch this quick product tour of Fractal LXP.
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